Online orders can be placed 24 hours a day, 7 days a week at riekersmeats.com.
All items are shipped from our fulfillment center in Philadelphia, PA. We ship orders within the 48 contiguous United States via UPS. We make no guarantees about how soon an order will be shipped after it is placed. If a package is going to the western United States, if there is a holiday that affects the UPS schedule, or if a product is sold out in the store, it could easily take over a week for an order to be shipped. Please do not call us two days after placing an order to ask where it is.
For UPS Ground orders, we ship our perishables as early in the week as possible so that they are delivered by end of the week, depending on your location. Most perishable orders placed Thursday through Sunday will ship the following Monday through Wednesday unless other arrangements are made for an additional charge. Orders placed Monday through Wednesday will be shipped based on where the package is going and product availability. We do not ship on Saturday or Sunday as UPS does not pick up or deliver on Saturday or Sunday.
Shipping charges are calculated per shipment and are based on the ship-to location and the estimated weight of your order. In order to give our customers the best shipping rates possible, we give each shipment a real-time shipping quote based on each individual order. After you have chosen your items during the order process, the system will supply you with your real-time shipping quote. Your order is not billed or processed until after you receive your quote and approve your order on the order confirmation page.
Please note that customers on the west coast should not select UPS Ground shipping, as such orders can not be delivered by Friday of the same week. No amount of dry ice or ice packs will keep our perishable products fresh for more than five days. Customers who fall into this category who select UPS Ground will be given the option to either pay an additional fee to upgrade to UPS 3-Day Select (or Second Day Air, if applicable) or to have their order cancelled and their money refunded.